Centralised licensing management for third-party and line-of-business applications.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
Inclusions
- Inventory and usage tracking
- Renewal and contract management
- Vendor liaison for licensing queries
- Integration with asset lifecycle tracking
Exclusions
- Procurement of unsupported/non-standard applications
- Licence compliance audits (Professional Services available)
Prerequisites
List of licensed applications provided to Espria
SLA Targets
- Licence renewals processed within agreed timelines
- Change requests actioned within 5 working days
Reporting & Dashboards
- Application licence inventory reports
- Renewal and cost reports
Licensing & Dependencies
Dependent on vendor licensing agreements