Espria helps digitise, secure and streamline document workflows across the organisation.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
Inclusions
- Cloud-based document storage and retrieval
- OCR and metadata tagging for searchability
- Secure document sharing policies
- Integration with Microsoft 365 (SharePoint, Teams)
- Automated retention and disposal rules
Exclusions
Paper document digitisation (scanned content must be provided)
SLA Targets
DMS incidents: Response 1h | Resolution 4h
Reporting & Dashboards
- Usage and adoption dashboards
- Compliance reporting for retention