Espria provides structured DR and continuity services, ensuring critical systems remain operational during disruption.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
Inclusions
- Business continuity strategy workshops
- DR invocation support (24/7)
- Backup lifecycle planning
- Application-specific recovery strategies
- Quarterly and annual DR testing
Exclusions
- On-premise only environments with no DR integration
- Legal/business continuity planning beyond IT scope
Prerequisites
Espria backup services or Business Protect subscription
SLA Targets
- Invocation support available 24/7
- Recovery aligned to client-defined RPO/RTO
Reporting & Dashboards
- Quarterly continuity test reports
- Annual strategy reviews with SDM
Licensing & Dependencies
- Requires Espria backup platform in place
- Veeam/Sophos integration for backup and recovery
Optional Add-ons
- Business Protect premium continuity package
- Executive crisis communication packs