Dedicated leased line connectivity with enterprise-grade SLAs.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
Inclusions
- Dedicated uncontended internet access
- Managed router installation
- 24/7 monitoring and fault response
- Flexible bandwidth options
Exclusions
Internal LAN cabling or WiFi setup (covered separately)
Prerequisites
Site survey required
SLA Targets
- 99.9% uptime
- P1 response: 1h | Resolution within 4h
Reporting & Dashboards
- Bandwidth usage reports
- Monthly uptime SLA reports
Licensing & Dependencies
Carrier contracts (managed via Espria)
Optional Add-ons
- Backup broadband/fibre circuit
- QoS configuration for VoIP