Espria manages your Microsoft 365 environment end-to-end, ensuring security, compliance and productivity across Exchange, Teams, SharePoint and OneDrive.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
We provide a free Microsoft 365 license assessment, if you want to understand how we can reduce your costs without compromising capabilities.
Inclusions
- Administration of Microsoft 365 tenant
- User provisioning and licence assignment
- Backup integration and retention policy management
- Security policies (MFA, Conditional Access, encryption)
- Patch and update management
- Service health monitoring and incident response
Exclusions
- On-premise Exchange or legacy hybrid management (unless separately scoped)
- End-user training (available separately)
Prerequisites
Microsoft 365 licences (Business Premium, E3 or E5)
Standard SLA Targets
P1: Response 0.5h | Resolution 4h
P2: Response 1h | Resolution 6h
P3: Response 4h | Resolution 12h
Reporting & Dashboards
- Regular tenant health and usage reports
- Compliance dashboards (retention, MFA adoption)
- Quarterly roadmap reviews
Licensing & Dependencies
- Requires valid Microsoft 365 Business licensing
- Espria recommended as CSP partner