Espria provides end-to-end device management through Microsoft Intune, ensuring secure, compliant and up-to-date endpoints across your workforce.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
Inclusions
- Device enrolment and configuration via Intune
- OS patching and update management
- Endpoint protection configuration (AV, BitLocker, ASR)
- Remote wipe and lock for lost/stolen devices
- Joiner/mover/leaver workflows
Exclusions
- Devices running unsupported OS versions
- BYOD unmanaged devices (unless separately scoped)
Prerequisites
- Microsoft Intune licensing (Business Premium, E3 or E5)
- Entra ID integration for identity-based access
SLA Targets
P1: Response 0.5h | Resolution 4h
P2: Response 1h | Resolution 6h
P3: Response 4h | Resolution 12h
Reporting & Dashboards
- Device compliance dashboards (via Intune + Power BI)
- Monthly patch compliance reporting
- Quarterly reviews with SDM
Licensing & Dependencies
- Requires Microsoft Intune and Entra ID
- Optional Defender for Endpoint licensing
Optional Add-ons
- Device encryption policy hardening
- Shadow IT detection