Espria provides adaptable, cloud-enabled print services that reduce costs, improve security and support hybrid workforces.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
Inclusions
- Print fleet monitoring and management
- Secure print release (“follow-me printing”)
- Scan-to-cloud and mobile print enablement
- Toner and consumables management
- Automated fault reporting and engineer dispatch
Exclusions
- Legacy printer models no longer supported by vendor
- Print server management (unless separately scoped)
Prerequisites
Supported print hardware or Espria-provided devices
SLA Targets
- P1: Response 4h | Resolution 8h (critical printer outages)
- Consumables delivered within 2 business days
Reporting & Dashboards
- Monthly usage and cost reports
- Print fleet health dashboards
Licensing & Dependencies
Print management software (e.g. PaperCut)
Optional Add-ons
- Carbon-neutral printing initiatives
- Print cost recovery analytics