Supply and management of multifunctional printers and devices tailored to your business needs.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
Inclusions
- Procurement and leasing of MFDs
- Installation, configuration and driver deployment
- Remote monitoring of status, toner and usage
- Preventative maintenance and on-site support
Exclusions
Non-Espria procured devices without warranty
Prerequisites
Site survey for installation (if required)
SLA Targets
- P1: Response 4h | Resolution 8h
- Preventive maintenance quarterly
Reporting & Dashboards
- Device usage and performance reports
- Consumables dashboards
Licensing & Dependencies
Vendor support/licensing for devices (Xerox, Ricoh etc.)
Optional Add-ons
- Secure print enablement
- Carbon-neutral leasing options