Proactive remediation of known vulnerabilities through coordinated patch deployment across endpoints, servers and applications to reduce cyber security risks.
Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.
Inclusions
- OS and third-party software patch deployment via Intune and N-able
- Automated scheduling and phased rollouts
- Patch compliance monitoring and rollback management
- Reporting on patch status and success rates
Exclusions
- End-of-life systems or unlicensed software
- Emergency patching outside agreed maintenance windows (unless covered by extended SLA)
Prerequisites
- Intune-managed or N-able–monitored devices with active vendor support
SLA Targets
- Critical security patches deployed within agreed SLA windows
Reporting & Dashboards
- Patch compliance dashboards
- Monthly patch performance reports
Licensing & Dependencies
- Intune, N-able and HaloPSA integration