Voice and network services
From Unified Communications and Voice over Internet Protocol (VoIP), to cloud, hybrid and on-premises solutions, we have the communications systems to propel your business into the future.
Trust us with your communications
Collaborative and secure communications form the essential backbone of your organisation, particularly as the needs of employees and customers continue to advance. To promote connectivity across a diverse range of services, your business teams will need to utilise a suite of digital tools to ensure high productivity and long-term growth.
Whether your employees are based on site or remote, our exceptional Client Support team specialise in providing a range of voice and network solutions, including Cloud Business and Unified Communications (UC) to meet your specific requirements.
Our accreditations
We are extremely proud that the services our teams deliver. Our Cloud Services operations in St Ives have been awarded the following certifications:
Our voice and network services
We offer vendor agnostic and flexible voice and network services to match your business requirements.
Espria Connect
Espria Connect combines the power and familiarity of Microsoft Teams with cloud-based Unified Communications, allowing users to make and receive calls, manage voicemail and access other call features without leaving the Teams interface. The data analytics generated and call recordings inform better business decisions.
Unified communications
A Unified Communication system brings together different communication channels, such as voice, video, messaging and data sharing, into a single solution to facilitate seamless communication and collaboration across devices and channels.
At Espria, our unified communications services can be delivered through a variety of deployment models, including on-premises, cloud, or hybrid to support the modern workplace.
We are vendor agnostic supplier, and with BT’s decision to end their ISDN and PSTN services in 2025, our experts will work with you to develop a customised solution for your business that extends to contact centre solutions, enhances your productivity, drives down costs, and promotes agility across your services.
Our latest digital VoIP technology can also strengthen your existing security and allow for greater data control, whilst improving the quality of your real time communications.
Contact centre
At Espria, our customisable Contact Centre as a Service (CaaS) solutions can transform your outdated digital infrastructure with flexible solutions that empower your remote or hybrid workforce.
By embedding advanced features, such as predictive analytics, artificial intelligence and voice recognition, agents can manage multiple interactions simultaneously. Your organisation can also utilise a range of digital tools, such as virtual agents (or chatbots), call recordings or monitoring of customer conversations with agents to promote engagement and allow customers and agents to interact effortlessly, improving the end-user experience.
We only look to provide the suite of digital tools for the specific needs of your business, and by automating routine tasks, your business can place greater focus on addressing pain points. To protect customer data, our CCaaS solutions also have encryption and secure data storage built in as standard to ensure your operations remain secure and compliant.
Microsoft Teams
Microsoft Teams can support remote and hybrid working environments and is fully customisable to meet the specific needs of your business. Its intuitive interface can allow employees to converse, create groups, share documents and files, thus improving collaboration across your organisation.
By using Microsoft Teams, your organisation will also have access to Office 365, and can gain additional support from a range of third-party applications and services, such as SIP trunking, PSTN calling, and other cloud-based telephony services. To ensure all your services remain secure, encryption, multi-factor authentication, and data loss prevention are provided as standard.
Wi-fi, LAN & fixed line
Our holistic range of services include our Wide Area Network (WAN) and fixed line services and ensure seamless connectivity for organisations, wherever they may be located. Our range of Wide Area Network (WAN) solutions include the following:
- Setting up a customised WAN infrastructure
- MPLS (Multiprotocol Label Switching)
- SD-WAN (Software-Defined Wide Area Network)
If you have a fixed line, we can offer the following solutions
- Reliable landline phone services
- VoIP (Voice over Internet Protocol)
- Unified communications
Our Wi-fi covers unique requirements with a range of solutions. These can include the following:
- Robust router solutions
- Optimised Wi-fi access points
- Wi-Fi surveys
- Cat5 cabling
- Network switching
Mobile voice & data
Espria,understand that your mobile voice and data services should seamlessly integrate with your business operations.
Work with leading providers we can offer a suite of Mobile Voice and data services that ensure your organisation can rely on uninterrupted communication, fast and reliable data access and the flexibility to choose plans and devices that match your preferences and needs. Our customisable mobile plans, and commitment to providing industry leading mobile devices ensures that your organisation remains ahead of the curve.
Whether you require mobile plans, the latest devices, high-speed data, international roaming, or mobile hotspots, we also offer additional benefits:
- High-speed mobile data to deliver a seamless online experience
- Cost-effective data roaming plans
- Mobile hotspots allowing you to connect multiple devices, wherever you may be.
Value added tools
Optimise your communication systems with powerful value-added tools designed to enhance connectivity and security. The mobile app keeps your team seamlessly connected from anywhere, while Fraud Monitor provides 24/7 protection against telephony fraud, safeguarding your business from potential threats. These solutions ensure efficiency, security, and peace of mind—so you can stay focused on what matters most: growing your business.
Our partners:
But don't take our word for it
What Happens to Your Printer Cartridges After You Use Them?
Is Your Printer Recycling Actually Making a Difference? Most businesses know they should recycle their printer consumables. Fewer know what actually happens…
Read the article
Taking Control of Print Costs Without Micromanaging Staff
The Hidden Cost of Office Printing Print costs have a habit of creeping up quietly: a few extra colour pages here, an…
Read the article
Five Printer Security Risks Most Small Offices Never Think About
5 Print Security Risks Hiding in Your Office Following on from our earlier piece on printers as network endpoints, it is worth…
Read the article
Unlock your IT’s potential
We solve today’s challenges and build lasting value with tailored IT support and integrated ecosystems. With time back in your hands, you can focus on what truly matters.
CGT form 1113 (script disabled on staging)
Explore all of our IT capabilities
From everyday IT services to project delivery, our solutions flex and scale to meet your needs.
Managed services
Transition your IT management for tailored solutions that allow your team to focus on core priorities.
Project delivery
Switch to expert-led project delivery for guaranteed results across your digital transformation needs.
Flexible resource
Bridge skills gaps with cost-effective specialists that integrate with your team to impart knowledge and drive success.
Technology purchases
Optimise IT investments with smarter hardware and software tailored to you.
